ATLANTA (AP) — The CEO of Delta Air Lines Inc. said on Thursday that most of the company’s operations have recovered from the big snowstorm on the East Coast this week.
Richard Anderson said occupancy on Delta flights is still high. Airlines have been filling planes and running extra flights to move passengers stranded by the blizzard. The big airlines canceled more than 10,000 flights from Saturday through Wednesday, including more than 3,000 at Delta.
Anderson told workers in a phone message Thursday that the airline benefited from hiring 600 more reservations agents and 1,000 customer service workers earlier this year.
“We’ve seen the benefits of those additional resources over the last week,” he said.
Delta spokesman Anthony Black said Delta expects that over 90 percent of the people who needed a flight because of the storm will have gotten one by the end of Thursday.
Continental Airlines operations at its Newark, N.J., hub returned to normal and the airline operated a full schedule there on Thursday, according to spokeswoman Christen David.
Continental, a unit of United Continental Holdings Inc., canceled about 1,400 flights in two days after a storm closed Newark for parts of Sunday and Monday.
A few cancelations were still cropping up on Thursday. US Airways Group Inc. reported canceling 16 flights, and JetBlue Airways Corp. canceled 40.